FAAN shuts down KFC outlet at MMIA over passengers discriminatory treatment
The management of Federal Airports Authority of Nigeria (FAAN) on Thursday revealed that it shuts down KFC outlet at the Murtala Muhammed International Airport (MMIA) in Lagos over passengers discriminatory treatment.
The Director, Public Affairs and Consumer Protection, FAAN, Mrs Obiageli Orah in a statement stated that “In line with Lagos State law on People with Special Needs , Part C , section 55 of General Provisions on Discrimination which states that ,” A person shall not deprive another person of access to any place , vehicle or facility that members of the public are entitled to enter or use on the basis of the disabilityof that person” , the management of the FAAN has closed the KFC facility at the MMIA in Lagos with effect from Thursday.
“This is as a result of a social media report by a Passenger with Reduced Mobility (PRM ), alleging discriminatory treatment he received at the MMIA, Lagos.”
The MD/CE of FAAN, Mrs Olubunmi, Kuku intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection, the Regional Manager South West, Mr Sunday Ayodele, Ag. General Manager Public Affairs, Mrs Ijeoma Nwosu-Igbo and the International Terminal Manager, Mr Kerri, to investigate the allegation .
The statement noted that, “It is based on the findings of the team that FAAN has shut down the KFC facility at the MMA, where the incident occurred.”
According to her, FAAN has instructed that the KFC Management should tender an unreserved apology, in writing, to the affected PRM and a policy statement of non-discrimination be written and pasted conspicuously at the door post of their facility at MMIA before it resumes operation.
“FAAN uses this medium to express our unreserved apology to the affected Passenger with Reduced Mobility and assures all airport users that we shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon,” the statement added.
