NCAA promises improved service delivery for people with disabilities

By Innocent Raphael

The Nigeria Civil Aviation Authority (NCAA) has announced its commitment to enhancing service delivery for people with disabilities at airports across the country.

In a statement on Friday at a meeting, NCAA’s Acting Director General, Captain Chris Najomo, assured representatives from the National Commission for Persons with Disabilities (NCPWD) of the authority’s dedication to providing necessary facilities and preventing discrimination against passengers with reduced mobility.

During the meeting, the Executive Secretary of the NCPWD, James Lalu, emphasized the need for patience and increased awareness within the aviation sector.

He highlighted that the Nigeria Civil Aviation Regulations (Nig.CARs) 2023, Parts 19.12, include provisions for persons with zero or reduced mobility and special needs.

Key officials at the meeting included Engr. Godwin Balang, Director of Aerodrome and Airspace Standards (DAAS); Capt. Donald Spiff, Director of Licensing, Operations and Training (DOLTS); and Mrs. Gbem Anastasia, Director of Human Resources & Administration.

Also present were Ms. Ikwo Uloh, General Manager of Consumer Protection, who represented the Director of Public Affairs and Consumer Protection, and Engr. Ini-Abasi Udofia, Technical Assistant to the Acting DGCA, among others.